JEM DIGITAL SOLUTIONS (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, protect, and disclose information when you use our website and related services (collectively, the “Services”).

This Privacy Policy applies to users located in the United States.

By accessing or using our Services, you agree to this Privacy Policy.

1. Eligibility (18+)

You must be at least eighteen (18) years of age to access or use JEM DIGITAL SOLUTIONS’ services, including participation in our SMS messaging program. By using our Services or opting in to receive SMS messages, you represent and warrant that you are 18 years of age or older.

2. Information We Collect

2.1 Information You Provide Voluntarily

We may collect personal information you voluntarily provide, including:

- Full name

- Email address

- Mobile phone number

- Business name

- Website URL

- Appointment or inquiry details

- Information submitted through forms, surveys, chat, or bookings

Providing personal information is voluntary.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

- IP address

- Browser type and version

- Device type and operating system

- Pages viewed and time spent

- Referring and exit URLs

- Approximate location derived from IP address

This data is used for analytics, security, and website optimization.

2.3 Cookies and Tracking Technologies

We may use cookies and similar technologies to support website functionality, analytics, and security. You may disable cookies through your browser settings.

3. How We Use Your Information

We use collected information to:

- Provide services you request

- Respond to inquiries and provide support

- Schedule and manage appointments

- Send transactional communications

- Send marketing communications where permitted by law

- Send SMS/text messages with valid opt-in consent

- Improve website functionality

- Comply with legal obligations

We do not sell or share your personal information.

4. Email Communications

If you provide your email address, we may send transactional or promotional emails where permitted by law. All promotional emails include an unsubscribe option. You may opt out at any time.

Opting out does not affect transactional communications necessary to provide services.

5. SMS / Text Messaging Policy (A2P / TCPA / CTIA Compliance)

5.1 Program Description

If you opt in, you may receive SMS text messages from JEM DIGITAL SOLUTIONS related to your interaction with our Website and Services. These messages may include:

- Transactional messages such as appointment confirmations, reminders, and service updates

- Promotional or informational messages such as tips, announcements, educational content, and occasional updates, sent only with explicit consent. Our Website may send SMS notifications, tips, and occasional updates to users who have opted in.

5.2 Consent

By providing your mobile number and opting in through approved methods, you provide express written consent to receive SMS messages from JEM DIGITAL SOLUTIONS.

Consent is not a condition of purchase and is collected through a clear and conspicuous opt-in mechanism.

5.3 Message Frequency

Message frequency varies depending on your interaction with our Services.

5.4 Fees

Message and data rates may apply depending on your mobile carrier and plan.

5.5 Opt-Out

You may opt out at any time by replying STOP to +1 214-974-4454. You will receive a one-time confirmation message after opting out. No further messages will be sent unless you opt in again.

5.6 Help

Reply HELP for assistance or contact:

Email: [email protected]
Phone: +1 214-974-4454

5.7 Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

5.8 Required Mobile Data Non Sharing Clause

"No mobile information will be shared with third parties for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

6. Limited Sharing with Service Providers

We may share information with trusted service providers solely for operational purposes (such as CRM platforms, SMS providers, hosting providers, and analytics tools). These providers are contractually obligated to safeguard your information and may not use it for independent marketing purposes.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system can guarantee absolute security.

8. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

9. Children’s Privacy

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from individuals under 18.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

11. Contact Information

Business Name: JEM DIGITAL SOLUTIONS
Phone: +1 214-974-4454
Email: [email protected]
Mailing Address: 3600 Alma Rd Apt 2925, Richardson, TX 75080