Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website and services provided by JEM DIGITAL SOLUTIONS (“Company,” “we,” “us,” or “our”).

JEM DIGITAL SOLUTIONS provides digital communication services, customer support solutions, appointment coordination, automation systems, and SMS messaging related to service notifications, appointment coordination, and customer support communications where consent has been provided.

These Terms apply to users located in the United States.

By accessing or using our Website or Services, you agree to be bound by these Terms.

1. Eligibility (18+)

You must be at least eighteen (18) years of age to access or use JEM DIGITAL SOLUTIONS’ services, including participation in our SMS messaging program. By using our services or opting in to receive SMS messages, you represent and warrant that you are 18 years of age or older.

2. Business Identity & SMS Program Description
JEM Digital Solutions sends SMS messages to users who have opted in. Messages may include:

- Form submission confirmations

- Appointment confirmations and reminders

- Service updates you request

- Customer support communications

3. Opt-Out & Support Mechanisms

You can cancel the SMS service at any time. Just text "STOP" to +1 214-974-4454. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or +1 214-974-4454.

4. Message Frequency & Fees

As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages depending on your interaction with our services, including appointment reminders, service notifications, and customer support communications. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

5. Carrier Liability Clause

Carriers are not liable for delayed or undelivered messages.

6. User Obligations

You agree to use our Website and Services only for lawful purposes and in compliance with all applicable laws and regulations.

You agree not to:

Use the Services for unlawful purposes

Interfere with or disrupt the Services

Attempt unauthorized access to systems or data

Violate the rights of others

7. Account Registration

If registration is required, you agree to provide accurate information and maintain the confidentiality of your account credentials. You are responsible for activity under your account.

8. Payment Terms

If you purchase paid services, you agree to provide accurate billing information and authorize charges according to the pricing provided at checkout.

9. Intellectual Property

All content on the Website is owned by JEM DIGITAL SOLUTIONS or its licensors and is protected by intellectual property laws. Unauthorized use is prohibited.

10. Privacy Policy

Your use of our Website and Services is also governed by our Privacy Policy.

If you have any questions regarding privacy, please read our privacy policy:
https://www.jemdigitalsolutions.com/privacy-policy

11. Termination

We may suspend or terminate access to our Services if you violate these Terms or applicable laws.

12. Limitation of Liability

To the fullest extent permitted by law, JEM DIGITAL SOLUTIONS shall not be liable for any indirect, incidental, special, or consequential damages arising from use of our Services.

13. Indemnification

You agree to indemnify and hold harmless JEM DIGITAL SOLUTIONS from claims arising out of your violation of these Terms or misuse of the Services.

14. Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes shall be resolved exclusively in the courts located in Collin County, Texas.

15. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the Website constitutes acceptance of any updates.

16. Contact Information

Business Name: JEM DIGITAL SOLUTIONS
Phone: +1 214-974-4454
Email: [email protected]
Mailing Address: 3600 Alma Rd Apt 2925, Richardson, TX 75080